Biovie is an online shop for living and organic food, founded in 2007 by Éric Viard. This page brings together our verifiable figures. Each figure is dated and its method is explained at the bottom of the page.
Last updated: October 20, 2026. Next update in early November 2026.
110,803
registered customers
21,706
orders delivered per year (average 2020-2025)
4.8/5
from 6,385 verified reviews
93%
of in-stock orders shipped within 2 working days (September 2026)
Who we are
| Founded | 2007, by Éric Viard, ISTOM engineer (tropical agronomy), graduated in 1997 |
|---|---|
| Organic certification | Certified organic by Ecocert France (FR-BIO-01) since 2014, operator no. 0107090. See the certificate on TRACES |
| Cosmetics | 3 COSMOS-certified cosmetics: virgin castor oil (500 ml and 5 L) and Epsom salt |
| EasyGreen sprouters |  Brand created in 1996, sold in more than 32 countries, owned by Biovie since 2021. The Sol sprouter is made in Nîmes, France. |
| Publishing |  Biovie publishes La Vie en Abondance by Irène Grosjean: 85,000 copies printed |
Customers and orders
| Registered customers | 110,803 |
|---|---|
| Orders delivered per year | 21,706 on average over 2020-2025 |
| Last 12 months | 16,882 orders from 12,244 customers, delivered to 43 countries |
| Loyalty | 58% of orders in the last 12 months came from returning customers |
Customer reviews
| Verified reviews on biovie.fr | 6,385 reviews, average rating 4.8/5 |
|---|---|
| Microfiltered seawater 3 L | 706 reviews, average rating 4.8/5 |
Shipping in September 2026
| Handled by our logistics partner | 96 min after payment (median) |
|---|---|
| In-stock orders shipped | 66% within 1 working day, 93% within 2 working days (1,290 orders) |
| Carrier | Orders | Shipped within 2 working days |
|---|---|---|
 Mondial Relay | 650 | 96% |
 DPD France | 243 | 90% |
 GLS | 150 | 85% |
 UPS | 80 | 91% |
 DHL | 55 | 98% |
 Colissimo Access | 30 | 83% |
 Bpost | 16 | 94% |
| Colissimo sans signature | 15 | 87% |
Customer service in September 2026
| First response time | 2.4 working hours (median), i.e. 7.1 calendar hours |
|---|---|
| Replies sent within 24 h | 81% |
| Requests received | 395 customer requests by email, 84% received a written reply |
Best-selling products
| Microfiltered seawater 3 L |  57,821 bag-in-boxes sold since 2019, the shop's best-selling product over 12 months |
|---|---|
| Freeze-dried durian 200 g |  9,943 bags sold since 2019 |
Free content
| Articles | 811 articles, including 390 recipes |
|---|---|
| Podcast |   93 episodes (in French) since January 2026 |
| Catalogue | 299 products online |
Method
- Sources: the shop's order database (valid orders, cancellations excluded), reviews published on biovie.fr, the customer service mailbox, the podcast's public feeds.
- Our order history starts in October 2019: figures “since 2019” do not include the years 2007 to 2019.
- Shipping: from payment to departure from the warehouse, working days Monday to Friday, orders fully in stock; direct shipments from manufacturers and orders awaiting restocking are not counted. The carrier's delivery time comes on top.
- Customer service: requests received by email at sav@biovie.fr during the month, automatic messages excluded; working hours Monday to Friday, 9 am to 6 pm (Paris time). Replies by phone or messaging apps are not counted.
- Registered customers: customer accounts opened on biovie.fr and not deleted.