Your password has been deleted as a security measure. We just sent you an email from us to set a new password to your account. In order to be able to log in again, please follow the steps below :

  1. Open your email box. The email address to which we sent the email is the one you entered on the previous page.
  2. Click on the link in the email we sent you.
  3. In the page that opens, enter your new password.
  4. You can now log in with your email address and the new password.

In most cases, you must receive this email within a minute.

If you do not receive this email within 15 minutes :

  1. Check the Spam folder, Spam as well as the Recycle Bin, our email may be there by mistake.
  2. Check that you are viewing the correct email inbox. You need to check the inbox of the email address of the Biovie account.
  3. You can also resend another email by trying to log in again. A new email with a new link to set your password will be sent.
    Only the link of the last email is valid, and the validity of this link is limited in time.

This security measure allows us to better protect your account and provide you with a secure e-commerce experience. We are sorry for the inconvenience.

If you encounter any difficulty in completing these steps, feel free to contact us.